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Mature Medical Practices: Common Services

Could you use a hand launching a new division or managing a project within your medical practice? Call CynEX Consulting today!

Are you in a mature medical practice? CynEX Consulting provides physicians with expert help in managing all or part of their business. Some of the most common services we provide mature practices are listed below.

Interim and Special Projects 

  • Interim executive services for open positions or part-time needs
  • Special project implementation or assistance
  • New division feasibility analysis
  • New division launch

Partner Strategy

  • Strategic redesign for retiring partner exits and new partner entrances
  • Proposal creation for division of assets or ownership
  • Partner strategy meetings

Internal Messaging & Customer Service

  • Company fact sheets to ensure all of your employees are telling your story the way you would like it told
  • Phone scripts
  • Customer service training

Operations

  • Structure creation & rules of conduct for efficient chart rounds, partner meetings, and board meetings
  • Review and redefine corporate structure and reporting relationships
  • Creation of management dashboards so that key leaders can easily track essential practice metrics
  • Process assessment: patient intake, referrals, etc.
  • Process streamlining
  • Efficiency improvements
  • Partner meeting process design for efficient, effective meetings
  • Creation of procedures or digital systems for repetitive tasks
  • Management of new offices - site selection, budgeting, finish-out, move, staff training

Marketing & Business Development

  • Physician to physician direct marketing for new physicians
  • Business stationary updates
  • Marketing material updates & digitization
  • Update and/or digitize patient intake forms
  • Patient education material updates

Human Resources

  • Staff skills assessment - what you have, what you need
  • Staff talent assessment - right person, right place, right time
  • Role definition & assignment/re-assignment
  • Policy & procedure creation
  • Creation & maintenance of employee handbooks

Financial

  • Financial statement and key indicator training for new physicians
  • Financial assessment of divisions, expenses, etc to streamline costs and capture revenue
  • Accountability matrix linking each P&L line item to a responsible party
  • Creation of benchmarks to ensure you are on or above par with your competitors, the industry, and other metrics
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